From pre-sales consultation to on-site installation, customer training and ongoing maintenance, we offer a full range of professional services to all our customers. We understand that to meet your needs we have to be available to answer your questions, and offer technology solutions to meet your requirements.
ON-SITE INSTALLATION and Training:
We offer complete on-site product installation and training for hardware, software and integrated components including full integration services for connecting to your databases, software and other applications as needed. Our certified technicians will insure your staff is fully trained and prepared for daily needs such as basic cleaning, reloading supplies, understanding error messages and assuring your software/hardware is set up to best fit your daily work flow.
Legend ID prides themselves on providing the best service and support in the industry. Our technicians are factory trained and certified to ensure minimal downtime and loss of productivity. Customers can utilize the Legend ID Technical Team’s vast knowledge base for a variety of support services through our hourly onsite rates options, depot services or Annual Agreement options.
Ask about our Software and Hardware Maintenance Agreements.