Custom Printing FAQ

These are some Frequently Asked Questions that may be helpful to you:

Question: Where can I download the Legend ID Photo ID software?

Answer: You can download the software by using this link: Download Software.

Question: How long will it take to complete my project?

Answer: Your 'turn-around' time depends on the size and scope of your order, but typically we can have your custom ID cards to you within 5 business days.

Question: Do you sell accessories like badge clips and lanyards to go with my custom ID Cards?

Answer: Yes. We have an extensive Accessories selection available to order on our website. Check out our Accessories page for more information on our selection of photo ID accessories.

Question:Do you offer Smart Chip, Magnetic Stripe and Prox Cards with your custom ID cards?

Answer: Yes, we offer a number of enhancements for your custom ID project. Feel free to contact us with your specific enquiry.

Question: What shipping options do you offer? Do you have expedited shipping options?

Answer: Yes, we can ship Next Day Air AM, Next Day Air, Next Day Air Saver, 2nd Day Air AM, 2nd Day Air, 3 Day Select and Ground.

Question: Do you offer Security Features such as Hologram, UV ink, Microtext, Guilloche?

Answer: Yes, we offer a number of security features for your custom ID. Feel free to contact us about any of these security features.

Question: Who can I contact if I have questions or problems with my order?

Answer: Feel free to contact us anytime at 866-371-1670 or email us using our Contact Form.